POLICIES
SHIPPING POLICY
(Excluding Weekends & Holidays)
Please Allow 2-4Days For Your Order To Be Processed. *Noted 2 Days Added For Pre-Colored Units To Process. After Processing Allow All Orders Additional 2-4Days For Your Package To Be Shipped Directly To You.
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Once Your Order Has Been Shipped You Will Receive An Email With Tracking Information.
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To Ensure That Your Package Is Properly Delivered And You Receive Shipment Within The Time Frame We Advertise, Please Make Sure Your Address Is Fully Entered And Correct. Use Correct Abbreviations And Have Spaces Inserted Properly.
Refinedd Hair Kollection LLC.
Is Not Responsible For Failed Delivery.
Is Not Responsible For Failed Delivery.
We Ship ALL Orders Via USPS| UPS| DHL & FedEx
Monday-Friday
(Excluding Weekends & Holidays).
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Expedited Shipping Is NOT Available.
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Orders Placed During The Weekend Will Process The Following Business Day.
We Are NOT Responsible For Any Delays In Shipping Caused By USPS| UPS| DHL & Or FedEx, Severe Weather Or Other Circumstances Out Of Our Control.
Once Items Are Shipped & A Tracking Number Is Provided, Refinedd Hair Kollection LLC., Is Not Responsible For The Order. Product Will Not Be Replaced Or Refunded If Your Package Is Damaged, Lost, Or Stolen. Visit Your Local USPS, UPS, DHL & Or FedEx Branch Or USPS.com, UPS.com, DHL.com, FedEx.com & File A Claim For Damages, Lost, Or Stolen Packages.
RETURN POLICY
Due To The Nature Of The Units We Sell,
We Do Not Offer Exchanges, Returns Or Refunds.
(All Units Are Uniquely Made As They’re Ordered)
Exchanges Are “ONLY” Applicable In A Unlikely Case That Things Went Wrong On Our End, Such As Sending The Wrong Unit. If This Applies, Please Send Us An Email refineddhairkollection@gmail.com
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ALL SALES ARE FINAL
FAQ’s
What Products Should I Use To Maintain My Unit?
To Maintain Units From Refinedd Hair Kollection LLC. It Is Highly Suggested To Use Shampoos & Conditioners That Are Sulfate Free.
Also Be Sure To Deep Condition At Least 1-2 Times A Month.
Can I Color My Unit From
Refinedd Hair Kollection LLC.?
Yes, You Can Color Our Units But It Is Highly Recommended To Allow A Experienced Hair Care Professional To Do So.
Hair Can Lift To A #27 Anything Beyond That Will Damage The Hair.
How Long Does Hair From
Refinedd Hair Kollection LLC. Last?
With Proper Care & Maintenance Refinedd Hair Kollection LLC. Units Can Last A Total Of 2-3 Years.
CONTACT US
WE’RE HERE TO HELP PLEASE FEEL FREE TO REACH OUT TO US WITH ANY QUESTIONS & OR CONCERNS.
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We Will Respond To Your Request As Soon As We Possibly Can. All Customer Service Inquires Are Typically Responded To Within
1
Business Day.